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Privacy Policy

A legal disclaimer
Effective Date: August 27th, 2025

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Your privacy is important to us. This Privacy Policy explains how Loving Legacy In-Home Veterinary Care ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website, lovinglegacyvet.com and use our in-home euthanasia services for pets.

 

By accessing our website and using our services, you agree to the collection and use of your information in accordance with this policy.

 

1. Information We Collect

 

We may collect the following types of information from and about you:

  • Personal Identification Information: This includes your name, home address, email address, phone number, and any other information you provide when you contact us or schedule a service.

  • Pet Information: We collect information about your pet, such as their name, species, breed, and medical history, to provide compassionate and appropriate care.

  • Payment Information: If you use our services, we will collect necessary payment details. This information is processed securely by a third-party payment processor, and we do not store your full payment card information on our servers.

  • Technical and Usage Data: We automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, pages viewed, and the duration of your visit. This helps us understand how our website is used and improve its functionality.

 

2. How We Use Your Information

 

We use the information we collect for several purposes, including:

  • To Provide Services: We use your personal and pet information to schedule and deliver our in-home euthanasia services.

  • To Communicate With You: We use your contact information to respond to your inquiries, send appointment confirmations, and provide follow-up care instructions.

  • To Process Payments: We use your information to process payments for our services.

  • To Improve Our Website: We analyze technical and usage data to improve our website's performance and user experience.

  • For Legal and Security Reasons: We may use your information to comply with legal obligations, enforce our terms of service, and protect our business, our users, and the public.

 

3. How We Share Your Information

 

We understand the sensitive nature of your personal information and do not sell, rent, or trade your data. We may share your information with the following third parties, only when necessary:

  • Service Providers: We may share your information with third-party vendors who assist us with essential business functions, such as payment processing, website hosting, and email communication. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.

  • Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena, court order, or other legal process.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such transfer and offer you choices regarding your information.

 

4. Data Security

 

We are committed to protecting the security of your personal information. We use a variety of security measures, including encryption and secure servers, to protect against unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

 
5. Your Choices and Rights

 

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request that we correct any inaccurate or incomplete information.

  • Deletion: Request that we delete your personal information.

  • Withdraw Consent: If we are processing your information based on your consent, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us at [Your Email Address]. We will respond to your request in accordance with applicable law.

 

6. Third-Party Websites

 

Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any website you visit.

 

7. Changes to This Privacy Policy

 

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page and update the "Effective Date" at the top. Your continued use of the website and our services after any changes indicates your acceptance of the new policy.

 

8. Contact Us

 

If you have any questions about this Privacy Policy or our data practices, please contact us:

info@lovinglegacyvet.com

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